Notice to Intact Insurance and Jevco Insurance personal auto customers: You can save 15% on average, for three months if you are driving less due to COVID-19. Complete this online form by July 31.

We're open for business with most of our employees working remotely. Please continue to reach us by phone or email - by contacting your local branch.

FAQs Insurance Basics

Insurance Basics

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Insurance Basics

Do I need business insurance to drive to work?
If you're driving to your nine to five and don't have a pickup truck full of power tools, you most likely only require personal insurance. Talk to a broker to make su...
Insurance Basics

What is the benefit of an insurance broker?
An insurance broker knows insurance inside and out. When it comes to insurance, brokers don't go with a "one size fits all" approach. We know what question...
Insurance Basics

How do insurance companies determine premiums?
Insurance companies determine premiums in different ways. When it comes to car insurance, there are a lot of factors: Your insurance history. How long you’ve been...
COVID-19

What do I do if I have a claim?
For all new or existing claims, please reach out to your local branch for guidance. If you are an Intact Insurance customer, please visit Intact Client Centre or download the...
COVID-19

Can I put my insurance on hold?
Insurance is a contractual obligation. We are not able to temporarily suspend a policy. However, we can discuss coverage alternatives to meet your current insurance needs.
COVID-19

How do I get my proof of insurance (pink slip)?
Most insurance carriers offer digital pink slips. Your broker can send this to you via email. For Intact Insurance customers with personal insurance With the Intact...