We’re open for business. Contact us by phone or email at your local branch.

Insurance Basics

See More Insurance Basics FAQs

Do I need business insurance to drive to work?

If you're driving to your nine to five and don't have a pickup truck full of power tools, you most likely only require personal insurance. Talk to a broker to make su...

See More Insurance Basics FAQs

What is the benefit of an insurance broker?

An insurance broker knows insurance inside and out. When it comes to insurance, brokers don't go with a "one size fits all" approach. We know what question...

See More Insurance Basics FAQs

How do insurance companies determine premiums?

Insurance companies determine premiums in different ways. When it comes to car insurance, there are a lot of factors: Your insurance history. How long you’ve been...

See More COVID-19 FAQs

What do I do if I have a claim?

For all new or existing claims, please reach out to your local branch for guidance. If you are an Intact Insurance customer, please visit Intact Client Centre or download the...

See More COVID-19 FAQs

Can I put my insurance on hold?

Insurance is a contractual obligation. We are not able to temporarily suspend a policy. However, we can discuss coverage alternatives to meet your current insurance needs.

See More COVID-19 FAQs

How do I get my proof of insurance (pink slip)?

Most insurance carriers offer digital pink slips. Your broker can send this to you via email. For Intact Insurance customers with personal insurance With the Intact...