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6 minute read Published on Aug 27, 2025 by BrokerLink Communications
Car insurance coverage can be complex, so we've answered some of the most frequently asked questions we get as insurance experts to help bring clarity!
Automobile insurance coverage is mandatory in Canada. However, the types of policies and coverage minimums you legally require will depend on which province or territory you live in, meaning car insurance in Toronto will be different from car insurance in Edmonton. Regardless, your plan may include two or more of the following:
If the driver of the vehicle who hit your car cannot be identified, your claim will be paid out under the collision portion of your auto insurance policy and subject to your deductible (depending on your provider and their rules). However, if your auto policy does not have collision coverage, you may have to pay for the damages out of pocket. Read additional tips about what to do if you are involved in a hit-and-run accident.
The documents you need for car insurance include:
Always attempt to locate the owner of the vehicle. If the driver cannot be found, you are obligated by law to leave written notice of the accident. Your note should be placed in a visible location on the car (usually under the windshield wiper) and should include your:
An at-fault accident occurs when more than two cars are involved in a collision. Depending on the fault determination rules in your province, fault in an accident can be shared among drivers involved. Insurance professionals, claims adjusters, police, and eyewitness statements will all be considered by determining fault to ensure fair compensation is provided to all parties involved.
No. Your insurance company reserves the right to defend you following an insured loss. You should never admit fault in an accident until your insurer can review the file and determine how they would like to proceed. Download our helpful accident checklist and store it in your glove box so you can access it if needed.
Possibly. Even if you choose to settle damage with a third party without involving your insurance company, the third party has up to a year (from the date of loss) to file an insurance claim for damages to their vehicle, and up to two years for any injuries that may have occurred. If they file their claim before the deadline, their insurance company will notify your insurance company and your premiums could still be impacted. Talk to your BrokerLink broker for advice on your situation.
Not necessarily. Several insurance providers offer first-time claim protection or accident forgiveness coverage as an add-on to your policy. Speak to your BrokerLink broker about your options.
No. Your auto policy covers only your car, not the personal property you keep in it. To have coverage for theft of items inside your car, you need to have adequate coverage through your home, condo or tenant's insurance. If you are not sure you have the right coverage in place, contact your local BrokerLink broker for a free policy review.
Yes, if your auto insurance plan includes comprehensive coverage or all perils coverage, you will be covered if you lock your keys in a car.
Whether or not your auto insurance covers towing after an accident will depend on whether you voluntarily added roadside assistance insurance to your plan. Roadside assistance is an optional car insurance endorsement that can cover costs like towing, locked keys, flat tires, and more.
Increasing your deductible, bundling your policies, purchasing insurance for multiple vehicles, participating in a UBI program and being a professional association or group member are just a few of the ways you could save on your car insurance rates. The best way to keep your premiums from increasing is by being a safe driver and reviewing more ways to save on car insurance.
If you have an endorsement added to your policy, in the event of an insurable loss, such as a collision, hail, fire, theft or additional upset, you will be provided with a rental car for use while your vehicle is not drivable and while repairs are being completed. This endorsement has a maximum amount payable. In Ontario, the endorsement is an SEF 20, and there are similar endorsements in Alberta, New Brunswick, Nova Scotia and Newfoundland. Contact your broker concerning the limit of coverage you need.
Increasing the number of regular passengers in your vehicle can increase the likelihood of an injury and liability claim in the event of a collision. As the driver of a carpool, all passengers in the vehicle are granted coverage under your policy, whether they have their coverage or not. The type of car-pooling arrangement in place can impact your premium.
Yes, however, when you lend your car, you lend your insurance too. In the event of a loss or incident, your auto insurance policy will cover any damage. However, if you are deemed at fault in the incident, your policy premium could be affected by the claim for up to six years.
Yes. Several insurance companies offer a Usage-based insurance (UBI) program, also known as telematics. UBI programs allow insurance providers to offer premium discounts for safe driving habits. Simply for continuous use of the app. Usage-based insurance typically monitors:
myDrive by Intact Insurance is an example of a popular UBI program.
Yes. Insurance costs are based on several driver and vehicle factors. In the following sections, we discuss each in detail:
Top driver factors include:
The crucial vehicle factors are:
Yes. New drivers who complete a government-approved driver’s education course successfully help drivers save on their car insurance, with a driver training certificate discount. Companies value the safe driving habits taught during driver’s education classes and will reward you with a discount. Remedial driver education courses to restore points are not considered for discount purposes.
Yes. Any time you are convicted of a traffic violation, it will remain on your driving history for three years. Because you need car insurance each year, you can expect your insurance rates to increase in the years following your offence. This includes minor offences such as speeding tickets or major offences such as reckless driving or driving under the influence.
At BrokerLink, we’re here to help insure your vehicles, home, business, recreational items, or pets with the best coverage possible. You can reach us by phone, email, or in person at any one of our convenient locations. No matter how you choose to get in touch, a BrokerLink insurance broker will be happy to assist you. You may also use our free online quote tool and get a competitive quote in a few minutes!
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