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Living Our Values

As a set of principles, Living Our Values reflects both the values that guide us and our commitment to excel in all aspects of our business. As a framework, it's who we are, how we behave and how we maintain our excellent reputation.

We behave with integrity

  • We demonstrate the highest ethical standards of personal conduct.
  • We behave with honesty, integrity, openness and fairness when dealing with each other, customers, partners and governments.

We respect each other

  • We value the diversity of our people and their dreams.
  • We foster an environment conducive to personal growth and development and to new opportunities.
  • We recognize and value the contribution each of us and our teams are making to our success.

We are customer driven

  • We listen to customers, understand their needs, offer the best solutions and deliver on our promises.
  • We make it easy for customers to deal with us.
  • We go beyond expectations and always deliver an outstanding experience.

We strive for excellence

  • We are disciplined in our approaches and our actions, which is why we excel in all of our businesses.
  • We embrace change and the opportunities it creates, encourage innovative thinking and always seek to improve.
  • We value and reward high performance and success.
  • We provide high value to our shareholders.

We are socially responsible

  • We respect the environment and its finite resources.
  • We believe in making the communities where we live and work safer, healthier and happier.
  • We encourage the involvement and citizenship of all our employees.