Association of Change Management Professionals Insurance Program

Program highlights

Here are a few of the key highlights of the program:

• Professional liability coverage

• Commercial general liability

• Optional content coverage

• Low premiums

• Access to Legal Guard telephone service

• Cyber protection

FAQs

Here are a few of the most frequently asked questions we hear from ACMP members:

What is professional liability insurance and why do I need it?

Professional liability insurance protects you in the event a third party (such as a client) makes a claim of negligence against you or your practice. This coverage can cover your legal defence costs and damages awarded to a third party.

What is the difference between professional liability insurance and commercial general liability insurance?

As mentioned above, professional liability insurance covers you from negligently rendering or failing to render professional service. CGL insurance can protect you from non-professional exposures. For example, if a client slips and falls on your premises and decides to sue you, your CGL coverage would kick in. CGL is designed to work with and not duplicate coverage from professional liability insurance.

What do I do in the event of a claim?

In the event of a claim, it’s important to report it as soon as possible. Prompt claims reporting is critical to the process of bringing claims to a successful resolution. If a member receives a formal notice or statement of claim, the notice must be reported in writing to the insurer within 30 days.

Should a member seek independent legal services for a potential claim, any fees associated with such services may not be recuperated under the policy limits unless notice has been provided to the insurer before such legal representation begins.

In the event of a potential claim or if a member is formally served with a statement of claim, members should follow the guidelines below:

• Immediately report any potential claim to their broker

• Formally document the incident, including details of those involved

• Submit any formal statement of claim to their broker

• Report any regulatory investigations or notice of complaint within 30 days

Members should not:

• Speak with any third parties about the claim, in writing or orally

• Assume any legal fees before reporting a claim

• Offer compensation to independently settle a claim

• Amend or change any previous clinical records once a statement of claim has been received