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At BrokerLink, we are committed to protecting your privacy and have created this Privacy Promise to inform you of our privacy practices. This Privacy Promise spells out the responsibility of BrokerLink regarding the collection, use and disclosure of your personal information.
We collect, use and disclose personal information for numerous reasons, such as to:
How do we gather personal information?
We gather personal information from you and other listed insureds, where permitted by law: on applications for our insurance products; from your interactions with us; from licensed agents; from insurance brokers; from adjusters or other intermediaries; from government, and other entities that have information on your driving record and claims history; and from consumer reporting agencies (for example your credit history where permitted).
Your consent and how you may withdraw it.
Your knowledge and consent are required before we may collect, use or disclose your personal information, except in situations permitted by the law, such as during a fraud investigation, or an investigation by the police.
You may withdraw your consent, including your consent to be contacted for secondary marketing activities, however please note that withdrawing your consent may affect our ability to continue to provide you with the products and services that you have or would like to receive.
In the event that BrokerLink proceeds with a business transaction such as the purchase, sale, lease, transfer, merger or amalgamation or any other type of acquisition, disposal or financing of a portion or all of an organization, business or assets of an organization, your personal information may be shared with such prospective party and/or parties for purposes of the business transaction.
How do we protect your personal information?
BrokerLink shall use care and strict security safeguards when storing or destroying your personal information in order to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.
In the event that we transfer your personal information to a third party in Canada or across borders for processing, we contractually require such third party to protect your personal information in a manner consistent with our privacy safeguarding measures, subject to the law in the third party jurisdiction.
What are your rights to access and correct your personal information?
You have a right to access your personal information that we have under our control subject to any legal restrictions or rights of refusal by BrokerLink. You also have the right to request correction of your personal information.
When making a request for access or correction, please make your request in writing to BrokerLink’s Privacy Office, stating the details of the personal information you are requesting. BrokerLink may charge you a reasonable fee for reproducing or transmitting information to you from your file.
If you have a question or concern, we want to know about it.
For more information related to this Privacy Promise or any of our procedures, contact our Privacy Office at the address below. If you have any concerns about BrokerLink’s Privacy Promise and procedures, and we are not able to resolve your concern you may contact the appropriate privacy regulator. BrokerLink’s Privacy Office will provide you with this contact information upon request.
This Privacy Promise is subject to any amendments, which will be posted on BrokerLink’s websites.
La version française de cette Promesse de protection de la vie privée est disponible sur demande.
BrokerLink Privacy Office