We’re open for business and accepting customer appointments. Please reach us by phone or email – by contacting your local branch.

COVID-19

COVID-19

How are we protecting our clients and employees from the COVID-19 pandemic?

The health and safety of our clients and employees is our top priority. To protect our communities, most BrokerLink employees are now working from home. Our branches are no l...
COVID-19

Is my local branch still open during the COVID-19 pandemic?

We would like to assure our customers that while BrokerLink is not accepting walk-ins due to ongoing concerns surrounding COVID-19, we remain open for business. We are availa...
COVID-19

If I can’t visit an office in person during the COVID-19 pandemic, how can I receive or...

Most of the insurance carriers we work with will mail documents to you directly. If you require additional documents, please call us to determine what options are available.
COVID-19

What do I do if I have a claim?

For all new or existing claims, please reach out to your local branch for guidance. If you are an Intact Insurance customer, please visit Intact Client Centre or download the...
COVID-19

I’m experiencing financial difficulties due to COVID-19. What payment options do I have?

As your broker, we are here to support you during challenging times. Please call us to review your payment options.
COVID-19

Can I put my insurance on hold?

Insurance is a contractual obligation. We are not able to temporarily suspend a policy. However, we can discuss coverage alternatives to meet your current insurance needs.
COVID-19

How do I make a payment during the COVID-19 pandemic?

Make a payment online and choose your insurance provider. If the payment is due to Brokerlink Inc., and not the insurance company directly, you can mail a cheque to your...
COVID-19

How do I get my proof of insurance (pink slip)?

Most insurance carriers offer digital pink slips. Your broker can send this to you via email. For Intact Insurance customers with personal insurance With the Intact...

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