Living Our Values
As a set of principles, Living Our Values reflects both the values that guide us and our commitment to excel in all aspects of our business. As a framework, it's who we are, how we behave and how we maintain our excellent reputation.
We behave with integrity
- We demonstrate the highest ethical standards of personal conduct.
- We behave with honesty, integrity, openness and fairness when dealing with each other, customers, partners and governments.
We respect each other
- We value the diversity of our people and their dreams.
- We foster an environment conducive to personal growth and development and to new opportunities.
- We recognize and value the contribution each of us and our teams are making to our success.
We are customer driven
- We listen to customers, understand their needs, offer the best solutions and deliver on our promises.
- We make it easy for customers to deal with us.
- We go beyond expectations and always deliver an outstanding experience.
We strive for excellence
- We are disciplined in our approaches and our actions, which is why we excel in all of our businesses.
- We embrace change and the opportunities it creates, encourage innovative thinking and always seek to improve.
- We value and reward high performance and success.
- We provide high value to our shareholders.
We are socially responsible
- We respect the environment and its finite resources.
- We believe in making the communities where we live and work safer, healthier and happier.
- We encourage the involvement and citizenship of all our employees.