Privacy Policy

At Canada Brokerlink, we value the privacy of your personal information as much as we value your business. Our Privacy Policy demonstrates our commitment to privacy while complying with privacy legislation.

What do we need?

We will only ask you for relevant personal information that we need to serve your insurance and related product needs. We want to understand you – to ensure that you are eligible for our products and services, and to protect you, the insurance companies we work with, and us against error and fraud.

To provide you with insurance coverage, some of our associate companies, such as insurance companies, medical professionals, financial institutions, motor vehicle and driver licensing authorities, and credit organizations, require certain information about you. We will make sure we have your consent to collect this information, and we will only ask for the personal information that we may reasonably require to serve your needs. We may ask for the following:

Basic information, including name, address, telephone number, fax number, birth date. This information identifies you as an individual and relates specifically to you.
Employment information, to help us identify whether you may qualify for any special programs and discounts.
Marital status and members of the household. This information allows us to ensure we are providing you with the appropriate coverage for your personal circumstances.
Financial information such as a bank account number or a credit card number, collected for the purpose of payment only.
Insurance history, such as claims history and driver's record, which is required to assess your eligibility for certain insurance coverage.
Details about property such as the value of your home and contents , or vehicle use, to allow us to ensure appropriate levels of insurance coverage.
Medical information such as any condition that may affect the operation of a vehicle, or for the purposes of determining life or benefit policies.

Consent

If you provide us with relevant personal information verbally or in writing, we assume you are consenting to the collection, use, and disclosure of your personal information as outlined in this brochure. In some situations, we will require consent in writing, in others we may request your oral consent before we collect any personal information from you.

Who do we disclose your personal information to?

It is our job to both manage your insurance portfolio and preserve your privacy. We may provide relevant information to insurance companies, professionals working with us such as claims adjusters or lawyers, financial institutions such as the one that may carry your mortgage and Associates within our organization who may use the information to inform you about products and services that may meet your needs. They all share our commitment to confidentiality. There are certain circumstances where we are required or permitted by law, or in an emergency, to collect, use, or release your personal information without your consent.

How do we protect your personal information?

We only use your information for purposes we identify to you or that are reasonably evident. We will use reasonable measures to ensure your personal information is kept safe and will only retain it for as long as is necessary, or as required by law. We also work with you to ensure your personal information is accurate and up-to-date. Please keep us advised of any changes to your personal information.

What is our online privacy policy?

Any and all information collected at this site or communicated to us through the links on our 'Contact Us' page will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed. Any information you give to Canada Brokerlink Inc. will be held with the utmost care and will not be used in ways that you have not consented to.

If at any time you wish to opt-out of receiving communications from us, have any questions about this privacy statement, the practices of this site, or your dealings with this Website, you can contact us by sending a message to privacy@brokerlink.ca.

With regard to browser information collected on the Website, Canada Brokerlink Inc. analyzes our logs to constantly improve the value of the materials available on the Website. Our Website logs are not personally identifiable, and we make no attempt to link them with the individuals that actually browse the site.

Canada Brokerlink and Privacy

Each Canada Brokerlink Associate is committed to providing his or her clients with the most complete and cost-efficient insurance package possible. We have made sure that all our Associates are trained and educated to protect your personal information and treat it with confidentiality and respect.

You have choices in this matter. Subject to legal exceptions, you may refuse to allow us to obtain, use, or share personal information, or withdraw previously given consent. However, if you do, we may be unable to provide products and services including renewing and acquiring policies. We will record and respect your choices.

Please contact our Privacy Officer at the address below if you:

Wish to access your personal information
Wish to change your consent regarding the manner which we collect, use, and disclose your personal information as outlined above
Have concerns about our privacy policies or how we've handled your personal information
Have any other questions about our privacy policy

Privacy Officer
Canada Brokerlink Inc.
700-48 Yonge Street
Toronto, ON
M5E 1G6
Phone: (416) 368-6511
Fax: (416) 368-6177
Toll Free: (800) 361-2376
Email: privacy@brokerlink.ca

We will respond promptly and will do our best to meet your requests. To find out more about privacy laws, or if you are not satisfied with Canada Brokerlink's response to a privacy-related inquiry or complaint, please contact: the Office of the Privacy Commissioner of Canada at (800) 282-1376, www.privcom.gc.ca; Alberta Privacy Commissioner at (888) 878-4044, www.oipc.ab.ca; Ontario Privacy Commissioner at (800) 387-0073, www.ipc.on.ca